AI Voice Response Check-in for Facility Maintenance Companies
One phone number.
Every job. Every CMMS.
Your techs call one number to check in and out of any job, and every call syncs to the right place for every client: their CMMS, a spreadsheet, an inbox, or Slack.
The problem
Every client makes your techs check in differently. So your techs get it wrong.
You run work across three, five, ten clients, each on their own CMMS, each with its own check-in procedure. It falls apart three ways:
Missed check-ins
Techs forget which number to call and which portal to update, so you get flagged on client scorecards.
Days lost chasing
Coordinators spend their day tracking down techs for status and notes.
Double, triple entry
The back office re-keys the same completion details into three different portals.
Check-in should make you look good to your clients. Right now it's a liability.
How it works
One number. Four steps. The right system, every time.
- 01
Your tech calls one number.
The same number for every job and every client. spryggAIVR knows the tech from their caller ID and pulls up their open job. No portal to open, no login.
- 02
Location gets verified.
A one-tap text confirms the tech is physically at the job site before the clock starts. Nothing to download, nothing to log into.
- 03
They check out by talking.
The tech calls back and just says what they did, and spryggAIVR turns it into a clean, ready-to-file completion report.
- 04
It syncs to the right client's system.
Status, verified time on site, and completion notes flow to wherever your client tracks check-ins: their CMMS, a shared spreadsheet, an inbox, or a Slack channel. The right place, every time.
Presence verified before the clock starts
A phone call and a one-tap text put a verified tech on the clock, with no app or login.
Opens in the browser. No app, no login.
- Tech
- D. Ruiz · recognized by caller ID
- Work order
- SC-48213 · RTU-3
- Site
- Riverside Plaza #204
- Location
- 0.2 mi from site · on site
- Checked in
- 9:41a · clock started
Every check-out writes its own report
The tech just says what they did; it comes back a clean report, routed to the right system.
“Alright, wrapping up at Riverside. The RTU-3 compressor contactor was burned out, swapped it, unit's cooling fine now. Flag the economizer damper though, it's cracked, needs a follow-up.”
- Work order
- SC-48213 · RTU-3
- Site
- Riverside Plaza #204
- Time on site
- 41 min · location-verified
- Work performed
- Replaced burned compressor contactor on RTU-3; confirmed cooling restored.
- Parts
- (1) compressor contactor
- Follow-up
- Cracked economizer damper, recommend return visit
It lands wherever you track check-ins
Check-ins, verified presence, and completion reports fan out to each client's destination on their own, whether that's a CMMS, a spreadsheet, an inbox, or Slack.
What it does
Built for the way FM work actually runs.
One number, wherever each client tracks it.
Connect the CMMS, spreadsheet, inbox, or Slack each client uses. Your whole team runs one check-in process instead of five, and the routing to each client's destination happens for them.
Techs actually use it.
A phone call reaches every tech and every sub on day one. No app, no login, no training. Adoption is the whole game, and a phone number wins it.
Verified presence, documented work.
Location-verified check-in plus voice-captured completion notes give every client proof the work was done right: the data that keeps you on the program.
Monitoring that keeps you ahead of the scorecard.
See check-ins live, catch no-shows and late starts before your client does, and report compliance across your whole book of business.
Inside the platform
The views your coordinators live in.
Every call feeds the same operational picture: who's on site right now, which client systems are connected, and proof of presence down to the pin.
Catch the no-show and the late start before your client's scorecard does.
Why a phone call, not an app
You've tried the app. Your techs, especially your subs, won't download it, won't log in, won't sit through training on it. A phone number reaches all of them on day one. We didn't fight that reality. We made the phone call do more.
Versus legacy IVR
The phone tree your clients gave you, made obsolete.
Interface
Legacy IVR (ServiceChannel / Corrigo)
DTMF phone tree
spryggAIVR
Voice AI conversation
Multi-client
Legacy IVR (ServiceChannel / Corrigo)
One system at a time
spryggAIVR
One number across every client's CMMS
Presence
Legacy IVR (ServiceChannel / Corrigo)
Trusts the caller
spryggAIVR
Location-verified via one-tap text
Completion data
Legacy IVR (ServiceChannel / Corrigo)
A status code
spryggAIVR
A written-up completion report
Tech experience
Legacy IVR (ServiceChannel / Corrigo)
Universally hated
spryggAIVR
30 seconds, natural
Pricing
Pricing that scales with your check-ins
No free tier, no per-seat games. Pick the monthly volume that fits your book of business and move up anytime.
Starter
Up to 100 check-ins / month
≈ $0.99 / check-in
- One check-in number
- Caller-ID identification
- Location-verified presence
- Voice completion reports
- 1 destination connection (CMMS, Slack, spreadsheet, or inbox)
- $1.29 per extra check-in
Growth
Up to 500 check-ins / month
≈ $0.90 / check-in
- Everything in Starter
- Up to 3 destination connections
- Live monitoring board
- No-show & late-start alerts
- Email support
- $1.09 per extra check-in
Scale
Up to 2,500 check-ins / month
≈ $0.80 / check-in
- Everything in Growth
- Unlimited destination connections
- Compliance reporting across your book
- Priority support
- $0.95 per extra check-in
Enterprise
2,500+ check-ins / month
- Everything in Scale
- Custom integrations
- SSO & dedicated support
- Volume pricing & SLA
Every plan starts with a 30-day free trial.
Go over your monthly check-ins? You're billed the per-check-in overage rate, and never more than the next plan up.
Questions
The practical stuff.
Wherever your team already tracks them. spryggAIVR delivers verified check-ins, completion reports, and photos into CMMS platforms like ServiceChannel, Corrigo, SpryggCMMS, and Accruent, and into a shared spreadsheet, an email inbox, or a Slack channel. If a client of yours uses something we don't support yet, tell us during the demo; new connectors are how we grow.
When your tech calls to check in, we text them a one-tap link that opens in their phone's browser. That link captures the device's location and checks it against the work order's site address, with no app to install and no account to log into. If they're on site, the clock starts; if they're not, you find out immediately instead of at scorecard time.
No. The entire check-in and check-out is a phone call to one number. The only tap involved is the texted location link, which opens in the browser they already have. Nothing to download, no login, no training.
spryggAIVR recognizes your tech from their caller ID and pulls up their open work orders. If there's more than one, the tech gives the work order or job code. From there it already knows which client and which CMMS the job belongs to, so status, verified time on site, and the completion report route to the correct system automatically. Your team never picks the right portal, because there isn't one to pick.
Yes, and subs are exactly where it earns its keep. A phone number reaches every sub on day one with nothing to install and no onboarding, which is the one thing app-based check-in never solved. Same one number, same process, whether the person on the job is on your payroll or not.
Fast, because there's nothing to roll out to your techs. The phone number works the moment we connect it to your clients' systems. Setup time is mostly about wiring up those destination connections; we'll scope the specifics with you on the demo based on how many clients and platforms you run.